Glowbears Cookie Policy

This Cookie Policy explains how Glowbears uses cookies and similar technologies when you visit our website. To ensure transparency for our UK customers, this policy outlines what these technologies are, why we use them, and your rights to control our use of them.

1. What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

• First-party cookies: Set by Glowbears (e.g., to keep items in your cart).
• Third-party cookies: Set by partners like Google, Meta, or Loop Returns to enable features like analytics or advertising.

2. How Glowbears Uses Cookies

We use cookies for several reasons. Some are required for technical reasons for our Services to operate (“Strictly Necessary”), while others enable us to track and target the interests of our users to enhance their experience.

A. Strictly Necessary Cookies

These are essential for the website to function. Without these, you wouldn't be able to use basic features like the shopping cart or secure checkout.

• Shopify: Manages your session, shopping cart, and secure checkout process.
• Webflow: Ensures the visual layout and site navigation load correctly and securely.

B. Functional & Service Cookies

These help us provide a better experience and manage specific customer services.

• Loop Returns: We use Loop to manage our UK returns process. These cookies allow the returns portal to remember your order details and progress as you initiate a return.

C. Performance & Analytics Cookies

These cookies collect information that is used in aggregate form to help us understand how our website is being used.

• Google Analytics: We use Google Analytics to see which pages are popular, where our visitors come from, and how they interact with our content. This data is anonymised and helps us improve the store for you.

D. Advertising & Marketing Cookies

These cookies are used to make advertising messages more relevant to you.

• Meta Pixel (Facebook/Instagram): This allows us to measure the effectiveness of our social media ads, build "lookalike" audiences, and show you Glowbears products that you have previously viewed on our site.

3. Specific Cookies We Use

Below is a summary of the key providers currently active on the Glowbears site:

‍

4. How Can I Control Cookies?

You have the right to decide whether to accept or reject cookies.

1. Our Cookie Banner: When you first visit our site, you will see a banner allowing you to "Accept All," "Reject All" (except necessary ones), or "Manage Preferences."
2. Browser Settings: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted (e.g., your cart may not save).
3. Opting Out of Specific Tracking:
   • Google Analytics: You can use the Google Analytics Opt-out Browser Add-on.
   • Meta/Facebook Ads: You can adjust your Facebook Ad Preferences.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed.

Last Updated: January 2026

6. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at hello@glowbears.co

For further information on how we protect your data, please see our Privacy Policy

‍